Our Privacy Policy

Welcome to TravelSerai! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://travelserai.com/) and use our services.

1. Information We Collect

We collect the following types of information:

A. Personal Information
When you use our services, we may collect personal information such as:
Name, email address, phone number, and mailing address

Payment information (processed securely through third-party payment gateways)
Passport details (for visa assistance and travel bookings)
Preferences and special requests related to travel

B. Non-Personal Information
We also collect non-personal information, including:
IP addresses, browser type, and device information
Website usage data through cookies and analytics tools
Preferences and interactions with our website

2. How We Use Your Information

We use your information to:

Process bookings, payments, and travel arrangements
Provide customer support and respond to inquiries
Send important notifications regarding your travel plans
Improve our website, services, and user experience
Comply with legal obligations and prevent fraud
Send promotional materials (if you opt-in to receive them)

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Trusted third-party service providers (hotels, airlines, tour guides, payment processors, etc.) to fulfill your travel arrangements
Government authorities if required by law
Business partners for promotional offers (only if you have given explicit consent)

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us analyze website traffic, remember user preferences, and offer targeted advertisements. You can manage cookie settings through your browser.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access, update, or correct your personal information
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications
Restrict or object to data processing under certain conditions
To exercise these rights, contact us at [support[@]travelserai.com].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

8. International Data Transfers

As TravelSerai operates in multiple countries, your data may be transferred and processed outside your country of residence. We ensure that such transfers comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

TravelSerai
Email: info[at]travelserai.com
Phone: +989334040724
Address: 2nd Floor, 1st door, Shourideh Shirazi street, Alley 2, Hang Intersection, Shiraz, Iran

By using our website and services, you agree to the terms of this Privacy Policy.